I have a problem. Or rather, Junkk.com has a problem.
First the good news. Even before we launch to the public, we are getting a steady stream of people who find out about us, or stumble across us, and get interested enough in what they see to register. Or at least try to. A percentage express the desire, but there are those who do not complete. The process we use is in common use on the net, and uncomplicated.
All we ask is a name, email and first block of postcode. Then.. send! For reasons of security and personal protection this is immediately replied to with a simple link, clicking on which automatically completes the registration. But we do get some who do not, and we do every so often write personally to remind them and ask if we can help in case of problems.
There are a few possible reasons for them not confirming:
* they didn't receive the confirmation email to activate your account (and we know ISPs like AOL have firewalls that can cause problems)
* they forgot to activate their account, hence our reminder!
* they entered an invalid email address (twice), in which case they were really having a bad day and are lost in the e-ther
..or, sniff, they changed their mind about registering. Fair 'nuff.
There could of course be countless reasons why someone may find out about us, surf enough to get interested, sign up but subsequently decide not to have access to a FREE environmental information resource such as ours and, when personally contacted and reminded in case of error, decline.
But a council waste minimisation officer and a schools environmental education officer?
Now... THAT baffles me.
At least they won't be reading this blog
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