There's hope:
I've written to the author: On the mend
"I was very interested in your piece today, and as re:pair is very much in our re:mit, would like to follow up with you. By karmic synergy we are also based in Herefordshire, just like John Harris.
And we are starting to build up a good selection of those, near and further, who can and will fix things. Or the tools and techniques to do it at home. Ask and we may have an answer.. or be able to get one.
And even if the vacuum can't be fixed, there's always re:use."
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